Kisio is a company which provides services to all mobility stakeholders in order to support new practices but also to make mobility more flexible and personalised.
- Our involvement
Provision of support in the development of TER’s customer relations on social networks in partnership with KISIO:
– Training of teams with regard to social networks (Twitter and Facebook) and their customer services roles;
– Provision of support in the deployment of a Twitter account.
Results
Official launch of the “TER Bourgogne-Franche-Comté Traffic Info” Twitter feed
Transfer of skills: independence of TER advisers in Franche-Comté/Tours/Amiens/Dijon.
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